A: Please visit our Support page to fill out a brief form with your contact info and any additional details about your interest in VISTAR. We’ll get back to you within one business day!
How to Get VISTAR
A: VISTAR works on Apple iPads (iOS 16+). Currently, VISTAR is not supported on iPhones or Android devices — but we’re working on it.
A: Absolutely. A trial version of VISTAR is available on the iOS App store. Please visit our Support page to ask any questions and leave any comments or feedback.
A: Organizations pay a one-time implementation fee and an annual subscription license for VISTAR. Visit our Support page to start your pricing estimate.
A: There is no limit on organizational devices. VISTAR is available through an annual subscription license, so anyone with an active company email and supported mobile device can download and use VISTAR.
Technical Questions
A: Yes, VISTAR works without internet connectivity. However, to achieve the most accurate GPS coordinates for placed virtual objects, you will need a device with cellular service enabled. An internet connection is also required to download your company’s unique version containing specific 3D assets and branding.
A: For the most accurate GPS coordinates, you must have a mobile device with cellular capabilities. You’ll get even more accurate coordinates if you’re also within a street view. Users with a cellular device in street view can expect GPS coordinates within 3-7 feet of accuracy.
A: The possibilities are endless. Many of our clients use the app to visualize utility equipment, construction equipment, and behind-the-meter assets such as solar panels, wall batteries, and electric vehicle chargers, as well as plants and shrubbery.
A: Absolutely. Your VISTAR Account Executive can provide more information, or you can visit the Support page and send an inquiry.
How to Provide Feedback
A: Always — we want your ideas since they allow us to continually iterate and improve. Send an inquiry on the Support page and someone from the VISTAR team will be in touch within one business day.
A: The VISTAR team is continuously rolling out new feature enhancements quarterly to create a better and optimized experience. We release new enhancements on the app store, so check back early and often.
A: Let us know about any problems ASAP by submitting an inquiry on our Support page. We promise to work hard to fix the issue quickly and completely.
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Features
VISTAR is packed with features designed to meet your customers’ needs and empower your internal teams.
FAQ
Need help with onboarding or would you like to request a demo for your team? We've got answers to your most burning VISTAR questions.
Support
If you have a sales question, need technical assistance, or would like to request a VISTAR demo, get in touch with our team.