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Streamlining Insurance Operations with AI-Powered Solutions

In a rapidly evolving and increasingly competitive insurance landscape, profit margins are being squeezed, and operational resilience is tested. The race to adapt to technological change and evolving customer needs is on for leading insurance providers.

CapTech understands how important operational efficiency is to maintaining profitability in an industry where margins are tight and competition is fierce, and collaborates with insurance companies to modernize their operations and improve performance. By leveraging emerging technologies such as AI, machine learning, and predictive analytics, we help our clients realize substantial cost savings while significantly boosting productivity for underwriters, claims staff, and legal teams.

AI-Powered Process Automation

We leverage AI to automate manual processes, such as automated bordereau and claims processing, to enhance efficiency and productivity for insurance companies.

Claims Optimization

Our innovative solutions streamline the claims process, from initial documentation to final settlement, reducing processing time and improving accuracy while enhancing the customer experience.

Overpayment Management

To reduce claim overpayment and save money in real time, we develop and implement rules-engine software that can quickly review hundreds of thousands of claims daily and flag potential overpayments.

Legacy System Modernization

We help insurance companies transition from aging IT systems to modern, flexible architectures, improving efficiency and paving the way for digital transformation.

Digital Customer Experience

We design and implement digital solutions that enhance the customer journey, from policy selection to claims submission, creating a seamless and user-friendly experience for policyholders.

LegacyLift

LegacyLift, a CapTech solution, employs AI to accelerate legacy system modernization with the precision of an exhaustive manual effort, but at the cost of code conversion. 

Armed with accelerated insights and a structured approach, teams can efficiently navigate the complexities of the legacy application and drive the modernization effort forward with confidence. Accelerating modernization through AI offers organizations a powerful way to bridge their technology gap and unlock new levels of efficiency and innovation.

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Tom Krieger

Tom Krieger

Principal, Account Management

As lead of CapTech's insurance practice, Tom partners with the ​world’s leading insurance companies to drive innovation and optimize technology assets.

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Mike Parks

Director

Mike has over 17 years of expertise in spearheading the development, management, and delivery of intricate IT solutions within the Insurance industry. He has consistently built, led, and mentored teams to achieve exceptional productivity and results in Property & Casualty, Life and Reinsurance.

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