Cloud + Search Scalability

For medical students, “Match Day” is a source of excitement and anxiety. The matching process takes place over a six-month period, culminating on the day when students receive their residency program assignment to complete their medical training.

Behind the scenes, this process requires complex data analysis and processing to run smoothly. The client is a leader in providing search engines to facilitate the matching process, but its on-premises systems were struggling to keep pace with the volume and complexity of the search requirements. This came to a head when the client's system experienced outages during key business events, which impacted its ability to match students with residency programs.

For help modernizing its system, the client enlisted CapTech for a thorough assessment and recommendation for a cloud-based solution. The assessment uncovered a key issue: program directors were able to build searches with unlimited fields which stressed the system to the point of disabling it, leading to those outages.

With the new platform in place, the client experienced faster search capabilities and the ability to handle peak volumes. This was key for both residency program directors searching for medical student candidates, and for students utilizing the database tools. For the client, this resulted in a confidence that its systems would be able to withstand the traffic during the matching process.