Emerging technology and services
Insights from CapTech primary research
Download the 2025 Trends Report
DownloadAI-Propelled Innovation
Automation Breaks New Ground with Agentic AI
While traditional AI-powered automation tools — such as basic chatbots and workflow systems — are fundamentally passive and reactive, agentic AI embodies a proactive goal oriented approach to automation that requires minimal human intervention.
Data Shines with AI-Powered Accelerators
Companies are increasingly recognizing that the faster they can transform data into actionable intelligence, the more competitive they become. Enter AI-powered accelerators: a framework of approaches and tools designed to quickly stand up robust, ultra-rapid data processing systems.
Loyalty Puts Customers in the Driver’s Seat
Consumers are navigating a complex terrain of diminishing purchasing power, accelerating corporate consolidation, and increasingly consequential buying decisions. At the mercy of these powerful forces, consumers are seeking something fundamental: control.
Modernization Intensifies to Supercharge Innovation
To expedite time-to-market and set the stage for future growth and disruption, companies need to modernize their systems and embrace cloud computing, which will ultimately drive better value for their customers.
CapTech Trends Podcast
Automation Breaks New Ground with Agentic AI
Data Shines with AI-Powered Accelerators
Loyalty Puts Customers in the Driver’s Seat
Modernization Intensifies to Supercharge Innovation
Client Stories
State Retirement System Modernization
A State Retirement System engaged CapTech to assist with all phases of the modernization program from program management to functional design to development.
Contact Us
Bree Basham
Principal, CX Practice Area Lead
Bree leads our Customer Experience practice, creating digital strategies and solutions using modern technologies to deliver meaningful and measurable experiences for our customers. She has served as a Creative Director for many omnichannel experiences within the retail space, as well as for a number of other industries that CapTech serves.
Brian Bischoff
Principal, CTO
Brian leads our business strategy for our practice areas and is a thought leader in digital strategy. He provides an objective perspective through the strategic analysis of current technology trends and designs and builds great experiences for our clients.
Vinnie Schoenfelder
Principal, Strategic Innovation
Vinnie is a Principal at CapTech and plays a large role in helping define services,
forge partnerships, and lead innovation for our clients. As a thought leader, he
regularly helps clients solve their most complex business challenges.