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CapTech Trends Podcast Series

Investing in Innovation: You Always Look Smart When You Prepare

In this episode of CapTech Trends, CapTech CTO Vinnie Schoenfelder chats with CX Principal Bree Basham, and Senior Manager Kevin Vaughan about how to invest time and resources in innovation post-COVID-19.

What you'll hear:
• Businesses are identifying and quickly addressing new opportunities that are being created due to COVID-19.
• Customer expectations are changing and they are redefining what brand loyalty means to them.
• Recommendations on how to look ahead and adapt quickly with innovation in mind.
• Suggestions for embracing the "fail fast" approach authentically.

View the transcript

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Featuring

Vinnie Schoenfelder

Principal, Strategic Innovation

Vinnie is a Principal at CapTech and plays a large role in helping define services, forge partnerships, and lead innovation for our clients. As a thought leader, he regularly helps clients solve their most complex business challenges.

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Bree Basham

Bree Basham

Principal, CX Practice Area Lead

Bree leads our Customer Experience practice, creating digital strategies and solutions using modern technologies to deliver meaningful and measurable experiences for our customers. She has served as a Creative Director for many omnichannel experiences within the retail space, as well as for a number of other industries that CapTech serves.

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Kevin Vaughan

Kevin Vaughan

Director

Kevin is a generative AI enthusiast and a versatile software engineer with over 20 years of experience across various domains and technologies. At CapTech, he leverages his passion and expertise in AI, cloud, AR, and game development to create innovative solutions for complex problems including Multi-Agent AI Systems leveraging platforms like Azure OpenAI and Azure AI Services, as well as AWS Bedrock, to drive significant advancements in AI applications.

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