Blog September 9, 2024
Making Technology Accessible and Available
Through our longstanding relationship with Apparo, a technology-focused nonprofit, CapTech was able to support the Urban League of Central Carolinas (ULCC) in their technology transformation journey. Our efforts helped the multi-service non-profit save well over 100 hours of staff time each year, while also reducing costs and managing risk.
In early 2024, CapTech volunteers (SI Sr. Consultant - Danielle Okun, D&A Manager - Joe Nelson, and D&A Director - Macharia Lamar) engaged with ULCC principals, Apparo, and other key stakeholders to perform a current state technology assessment. Through in-depth interviews and an on-site facilities inspection, the volunteer team developed a deep understanding of the ULCC mission, current strengths, and areas of opportunity.
CapTech then developed a comprehensive roadmap that provided education and support, while addressing operational pain points, physical and network security, data privacy and governance needs, and regulatory compliance requirements.
By implementing this roadmap, the ULCC will continue to save on staff time, reduce operational costs, and eliminate risks. This will help them ensure they have the technology and support in place to effectively focus on their mission of promoting “strong, sustainable communities through advocacy, innovation, and collaborative community, corporate and civic relationships” – all while progressing through the Apparo G.A.I.N. nonprofit accelerator program.
