Articles
March 24, 2025Making Accessibility Business as Usual: Maintaining and Optimizing Accessibility Over Time
1. Genuine Accessibility is More Than Guidelines
2. Assess Your Website on a Regular Basis
3. Seek Input from Users with Disabilities

Provide Feedback Channels on Your Website
Provide a prominent and accessible place on your website, separate from general website feedback or contact requests, where users can report accessibility issues. Monitor and reply to these requests promptly and use them to inform your accessibility roadmap.

Include Users with Disabilities in Research and Testing
The only guaranteed way to know if a new design will work for users with physical, sensory, or cognitive disabilities is to hear directly from users. You can recruit participants with disabilities by contacting organizations in your area that serve these communities or by using a recruitment tool like Fable.

Add Users with Disabilities to Your Organization
The best way to create truly inclusive experiences is to include individuals with this lived experience on your team as active participants in the design and development process. While this can take time to achieve, you can take the first steps by working to improve the accessibility of your workplace to accommodate a more diverse team.
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